In this episode of "Leadership Powered by Common Sense," host Doug Thorpe converses with West Stringfellow, an innovation expert with experience at Amazon, Visa, PayPal, and Target. West's unique career began as a park ranger, evolving into roles in technology and business innovation. He emphasizes the importance of curiosity, problem-solving, and a customer-centric approach for business success. They discuss the impact of AI and machine learning on small businesses, the challenges of integrating new technologies, and the opportunities in entrepreneurship by acquisition. The episode underscores the significance of understanding customer needs and fostering a culture of continuous learning.