In a groundbreaking move, Igor Gjorgjioski from VicRoads embarked on a digital transformation journey to enhance security and user experience by eliminating traditional passwords. Collaborating with Vincent Delitz from Corbado, a passkeys-as-a-service provider, they successfully implemented one of the largest public sector deployments of passkeys. This initiative aimed to address user friction and bolster security against phishing, with a keen focus on mobile-friendly, phishing-resistant logins. The project's success rested on a phased rollout, careful selection of partners, and strategic nudging of users towards adopting passkeys, setting a new standard for digital authentication in the public sector.