In this episode, host Debbie Stadtler chats with Avi Olitzky, president and principal consultant at Olitzky Consulting Group, about navigating conflict in the workplace. Avi unpacks the essential role of tools, trust, and structure in fostering productive conversations and psychological safety. He shares practical skills—like active listening, empathy, humility, and emotional regulation—alongside proven frameworks. The conversation also examines how leaders can model the behaviors they want to see, creating a culture that supports open dialogue and resolution. 

This episode is sponsored by Jubo Health Technologies.

Perspectives in Long Term Care is produced by Association Briefings.