Join host Laura Nozicka for a "lady boss" conversation with the two passionate and compassionate authors of "Navigating Your Healthcare Journey: Lessons Learned to Get the Care You Need and Deserve." Charlene Rothkopf, MA and Z. Colette Edwards, MD MBA offer unique perspectives on the healthcare system from both sides of the bedside.

Drawing upon their personal experiences and expertise, Charlene and Dr. Edwards discuss their collaborative book, highlighting patient advocacy, the pitfalls of medical communications, and the importance of integrated healthcare models. Charlene shares her experience with the healthcare system and patient communications while being treated for a brain tumor and residual issues along the way. Dr. Edwards sheds light on what might be happening behind the scenes as well as the realities of practicing medicine today.

This multi-topic conversation will appeal to people who have had a challenging healthcare experience as well as healthcare professionals who are overworked and burdened by heavy patients schedules and technology.

You can find the book on Amazon. For more health resources learn more at https://www.navigatingyourhealthcarejourney.com/resources.

Key Points- Charlene Rothkopf shares her personal healthcare ordeal after a brain tumor diagnosis, revealing the challenges of coordination in patient care.- Dr. Colette Edwards brings her insights as a healthcare professional, emphasizing how systemic fragmentation and inadequate technology impair patient care.- The discussion touches on important concepts like 'medical gaslighting' and offers hope through successful healthcare models that prioritize cohesive, physician-led practices and patient-centered care.

Timestamped chapters00:00 Introduction to the podcast and guests, Charlene Rothkopf’s background and the book focus.02:40 Dr. Colette Edwards' impressive credentials and her roles in healthcare.04:48 Impact of COVID-19 on learning about healthcare challenges.05:41 Origin of Charlene’s book project during the pandemic and Dr. Edwards’ involvement.06:46 The process and focus during the book-writing efforts amid the pandemic.09:36 Charlene’s experience with emergency brain surgery and the medical gaslighting that followed.11:41 Charlene's ongoing complications and the lack of communication between her healthcare providers.15:51 Dr. Edwards’ perspective on healthcare system fragmentation and technology barriers.17:35 Discussing successful healthcare models and the physician-led group practice experience.19:43 Concerns with physician burnout and community healthcare shortages.20:22 Dr. Edwards explains how technology such as EMRs can both help and hinder patient care coordination.

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