Key Takeaways:

• Praise and criticism are two sides of the same coin. A lot of leaders fall into the trap of overdependence on praise and the fear of criticism. Taking a stand and making changes will inevitably upset some people, but it is a necessary part of the process. Stay true to the vision, even when faced with criticism. 
• Instincts are triggered by stored trauma and are primarily focused on moving away from pain and towards pleasure. Allow instinctive reactions to pass and then move to the intellectual response, gathering facts and understanding the situation. Don’t let instincts rule when managing crises. 
• The role of intellect in crisis management is to gather facts. For example, it can help you understand and weigh out the pros and cons of a situation. Don’t let instincts dominate, move to a place of intellect and gather the necessary information. Understand situations and make a decision informed by facts. 
• Don’t overlook intuition when making decisions, it’s crucial in making big changes and taking fruitful risks. intuition comes from a place of deep knowing and is often accessed in quiet moments or during brainstorming. Practice intuition regularly to access it during crises, as it can provide valuable insights and guidance.

“Criticism is the price of doing business.”

“As a leader, remember that you set the emotional temperature.”

“When you are in crisis mode, it can be hard to access that intuition, which is why doing a daily practice of tapping into your knowing self, tapping into that higher self part of you is so important so you can readily access it or understand it, even in a difficult situation.” 

- Maryanne Dersch

Let’s Work Together to Amplify Your Leadership + Influence

1. Group Coaching for Nonprofit Leaders

Want to lead with more clarity, confidence, and influence? My group coaching program is designed for nonprofit leaders who are ready to communicate more powerfully, navigate challenges with ease, and move their organizations forward.
 

2. Team Coaching + Training

I work hands-on with nonprofit teams to strengthen leadership, improve communication, and align around a shared vision. Whether you’re growing fast or feeling stuck, we’ll create more clarity, collaboration, and momentum—together.
 

3. Board Retreats + Trainings

Your board has big potential. I’ll help you unlock it. My engaging, no-fluff retreats and trainings are built to energize your board, refocus on what matters, and generate real results.

Get your free starter kit today at www.theinfluentialnonprofit.com

Connect with Maryanne about her coaching programs:

https://www.courageouscommunication.com/connect

Book Maryanne to speak at your conference:

https://www.courageouscommunication.com/nonprofit-keynote-speaker