Inspirational conversation with Sonia Gill, founder of Heads Up LTD on how to structure your difficult conversations; their importance to building trust and culture.
Some free resources from Sonia:
1.How to structure a difficult conversation for success: https://ukheadsup.com/storm/
2.Weekly 2-minute top tips to help you have more successful difficult conversations: https://ukheadsup.com/headsuptv/
3.Sneak peak: Successful Difficult Conversations Training Day - Heads Up: https://youtu.be/gTFpAYIr4dc