NDIS Provider Growth Journey

NDIS Leadership, Burnout & “Free Day Fridays”, with Stacey Goulding (Ep 45)


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This episode is a continuation of an earlier episode with Stacey you can listen to here: https://youtu.be/jdWFUcTdOfw

We sit in a warm and honest space with Stacey Goulding from LumaBloom. She talks about leadership in a real way. She shares how she works with complex participants, stays close to support workers and keeps things human in a field that can feel heavy. Stacey explains how her training is built with support workers, not at them, and why teamwork is the only path that feels right for her. She also talks about pressure, emotions and the everyday reality of this work.

Stacey opens up about the loneliness that can sit inside leadership. She talks about boundaries and the tricky line between being friendly and becoming a friend. She shares how burnout crept up on her and how it hit all at once. She talks about the months that followed and the slow return of energy and joy. She opens up about tiny things that helped her through it, like time with her dog, gaming nights with family and small moments where she could breathe again.

She also shares how LinkedIn changed her world. In one week she met people who understood her work and wanted to connect. She talks about finding a networking space that felt kind, safe and welcoming. She explains how that moment pushed her to keep showing up. Stacey also shares why “Free Day Fridays” mean so much to her and why giving back is the heart of her work.

If you work in the NDIS and you feel tired or stretched, this conversation will feel gentle and grounding. Stacey speaks with care, honesty and lived experience. She reminds us that we all learn as we go, and that taking care of yourself is part of taking care of the people you support.

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NDIS Provider Growth JourneyBy Michael Clark from Athletic Koala