What does person-centred support really look like in the NDIS? And how do we ensure identity comes before diagnosis?

In this powerful NDIS Unpacked panel hosted by Wise Healthcare in Bayswater, James Loveday leads a raw and honest discussion with:

Teisha Rose – Social worker, former NDIS auditor, business owner, and lived experience with MS & cancer

Pieta Manning – Parent of a young NDIS participant and experienced provider

Jacinta Simpson – NDIS participant, mental health advocate, and lived experience with DID

This conversation unpacks what it truly means to provide individualised, respectful, and human services—beyond forms, funding streams, and surface-level care.

🔥 Topics explored include:

🧠 Identity before diagnosis

🤝 Trauma-informed engagement and trust

📋 Support plans vs real-life context

🗣️ Language, tone, and assumptions in provider communication

📆 Why cookie-cutter day programs are failing modern participants

From honest experiences with audits, service failures, and diagnosis assumptions—to powerful reflections on autonomy, support, and human connection—this session is a must-watch for NDIS professionals, support workers, and business owners serious about doing things better.

📍 Recorded live in Bayswater | Oct 2025

🎙️ Hosted by Wise Healthcare | Facilitated by James Loveday

🎧 Care Chronicles is also available on:

Spotify | Apple Podcasts | iHeartRadio | Amazon Music

🔔 Subscribe for more unfiltered talks and upcoming episodes from the Care Chronicles.

Care Chronicles is presented by Wise Healthcare, dedicated to sharing valuable insights, practical advice, and inspiring stories from professionals across the disability, NDIS, and healthcare sectors. Each episode aims to empower listeners with knowledge and motivation, helping create meaningful change for individuals, families, and communities. Subscribe today and join us in making care more inclusive, compassionate, and empowering for everyone involved.

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