Imagine telling a chatbot to “onboard this vendor,” and it finishes the job across multiple systems in under a minute. 

On this episode, we sit down with Automation Anywhere co-founder Neeti Mehta Shukla to unpack how this shift frees people from repetitive tasks and lets them focus on more meaningful work that uses their human judgment, care, and creativity.

We trace the journey from early RPA (robotic process automation) to today’s reliable, scalable automation that runs mission-critical operations. Neeti shares some compelling examples: 

• A nonprofit delivering 400% more aid after automating intake.
• An energy company saving $120 million via an LLM-guided tax review.
• Universities improving student services with faster, error-resistant AI-driven processes.

Throughout our conversation with Neeti, we get practical about the future of work. Some tasks vanish, many roles evolve, and new careers take shape. We also dig into responsible AI (privacy, governance, transparency) and why certifications like ISO 42001 signal that speed and safety can coexist.

Ultimately, the overall message is hopeful and grounded — expand access to training, bring more voices into AI, and build tools that serve everyone instead of just early adopters. 

Learn more about Neeti Mehta Shukla and Automation Anywhere:

• https://www.linkedin.com/in/neeti-mehta-shukla-511476/
• https://www.AutomationAnywhere.com/

 

aiEDU: The AI Education Project

• aiEDU.org
• linkedin.com/company/aiedu/