<p>Kathleen Kieran, MD, discusses five conflict styles to use with patients and colleagues. </p>

Kathleen Kieran, MD, discusses five conflict styles to use with patients and colleagues.

Negotiating through Conflict: Getting What You Want and Need

Listen to communication experts in the healthcare industry talk about most effective practices, lessons learned and how to overcome clinician challenges in communicating with patients.

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Negotiating through Conflict: Getting What You Want and Need

Negotiating through Conflict: Getting What You Want and Need