Organisations whose operational and reputational DNA involves enforcement, jurisdiction, policing, prohibition or taxation are not cool. Just aren’t. And when they’re on social, they’re more often flamed than famed. Episode #21 – Host: Tim Martin Subscribe via iTunes Subscribe via Stitcher Shownotes Gerry McCusker on LinkedIn EngageORM website, blog, YouTube and Flickr Full podcast transcript … Continue reading #21 Gerry McCusker on Being a ‘Tough to Love’ Brand in Social Media →