Unboxing Ecommerce: Operations Behind Online Brands

Netflix.shop


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James and Jennifer order from netflix.shop.  Jennifer is not impressed with the shopping experience, surprising James, who didn't have the same visceral reaction.  They talk about localization and get a bit emotional as they embrace the moniker MLP.  In the end, they are kind of delighted with the tech stack and the story it told.

Research included these sources:

  • Netflix:  https://about.netflix.com/en/news/introducing-netflix-shop
  • Reuters:  https://www.reuters.com/business/netflix-launch-online-store-selling-show-related-merchandise-2021-06-10/
  • Smithsonian Magazine:  https://www.smithsonianmag.com/smart-news/netflix-house-stores-open-2025-180983085/
  • Medium:  https://davidjdeal.medium.com/how-netflix-is-cashing-in-on-squid-game-1998608f2c6c
  • No Rules Rules:  https://www.norulesrules.com/

 

Sites Mentioned:

  • Shopify - hosted webstores:  https://www.shopify.com/
  • Klaviyo:  https://www.klaviyo.com/
  • One Trust - GDPR compliance:  https://www.onetrust.com/
  • Elevar - Conversion Tracking:  https://www.getelevar.com/
  • Google Translate - localization:  https://translate.google.com/
  • GTranslate:  https://apps.shopify.com/multilingual-shop-by-gtranslate
  • Translify:  https://apps.shopify.com/translify
  • Carro - Drop Shipping:  https://www.getcarro.com/
  • Printful - Print on Demand:  https://www.printful.com/
  • Geo Location - localization suggestion:  https://apps.shopify.com/geolocation
  • Route - Branded Tracking:  https://route.com/
  • ShipBob:  https://www.shipbob.com

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Have a brand/shopping experience you want us to review? Send us a message at [email protected]

Connect with James Marks:
www.linkedin.com/in/jameslmarks
www.withtrivial.com

Connect with Jennifer Yates:
www.linkedin.com/in/jenniferayates
www.workwithroux.com
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Coverart imagined and designed by our friend, Melissa Dettloff
www.melissadettloff.com

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Unboxing Ecommerce: Operations Behind Online BrandsBy James Marks and Jennifer Yates