When you own a business, everyone knows your name. So, how do you handle it when people start name-dropping to get reservations or extra favors? Leah, George, and Noelle are swapping stories and discussing questions, including:

• Do you share your “VIP List” with your employees?
• How do you keep your friends and family list from getting out of control?
• What do you do if someone you know treats your team poorly?
• Can restaurant/bar employees get too comfortable with their regulars?