Butternut Box are changing the game in the dog food industry by creating personalised food plans for each dog and delivering their high-quality products straight to customers' doors.

In this first episode of Customer Friendship™ Conversations, host Ciaran Nolan sits down with Harriet Treadwell, Customer Love Director at Butternut Box.

Ciaran and Harriet discuss the importance of customer love and how it aligns perfectly with the concept of Customer Friendship™. They delve into the Butternut Box philosophy of putting the customer experience front and centre, and why it's essential to never let perfection get in the way of progress. If you're a pet owner or just interested in how businesses can prioritise customer satisfaction, this is an episode you won't want to miss!

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You can learn more about Butternut Box at butternutbox.com or head to Dixa.com to learn more about Customer Experience as it's meant to be.

Thanks to Cofruition for consulting on and producing the show.