How many pubs, clubs or restaurants have you signed into over the last few weeks using a QR code on your phone?

It’s become the go-to method for digitally tracing outbreaks and hot-spots of COVID19 in NSW, as well as other countries like Singapore.

Around 2.2 million NSW residents now have the Service NSW app on their smartphone, up from 1.7 million last month, while another 5 million have a MyServiceNSW account.

But, how exactly does one run an operation of this magnitude? And more importantly, how does the data on millions of private citizens stay private?

Joining the program today is NSW Minister for Customer Service, The Honorable Victor Dominello MP.