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New Customer Service Inclusion for the 20% of the Market with Hearing Loss
Today we are going to cover what's need for the new normal to help us all move ahead to have our economy grow in 2021 and beyond. Did you know that the hearing loss community has the spending power of over several trillion dollars?
The number one complaint about customer service for those with hearing loss is the lack of sensitivity training. Granted there is a lot in place for the Deaf, such as American Sign Language. However, the majority with hearing loss is hard of hearing (HOH) and the Boomer segment of the community are the ones that have the most available cash to send for leisure travel.
Discover some tips on how you can improve your team as a manager responses in the Travel, Tourist, Hospitality, and Restaurant Industries by listening to Sound Advice: Hearing Friendly Business Podcast hosted by Teresa Barnes, RN. Bringing Hearing Loss Diversity, Equality, Inclusion Awareness to the market. Starting first with a course on Kajabi for managers.
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By Teresa Barnes RNToday we are going to cover what's need for the new normal to help us all move ahead to have our economy grow in 2021 and beyond. Did you know that the hearing loss community has the spending power of over several trillion dollars?
The number one complaint about customer service for those with hearing loss is the lack of sensitivity training. Granted there is a lot in place for the Deaf, such as American Sign Language. However, the majority with hearing loss is hard of hearing (HOH) and the Boomer segment of the community are the ones that have the most available cash to send for leisure travel.
Discover some tips on how you can improve your team as a manager responses in the Travel, Tourist, Hospitality, and Restaurant Industries by listening to Sound Advice: Hearing Friendly Business Podcast hosted by Teresa Barnes, RN. Bringing Hearing Loss Diversity, Equality, Inclusion Awareness to the market. Starting first with a course on Kajabi for managers.