Doctors who are doing their residency training at Upstate have the chance to improve their communication skills with the help of a professor of drama at nearby Syracuse University. Through a program called "Education Through Theater Arts," the new doctors learn techniques to help them present their authentic selves when they care for patients. Stephen Knohl, MD, a professor of medicine and residency program director at Upstate, teams with Stephen Cross, a professor of drama at SU, to discuss the program.