Various experts have come together to develop methods that are aimed at assisting municipalities improve service delivery by using technology more effectively. The Municipal Innovation Maturity Index also seeks to measure how capable employees are to learn and adopt ways to turn their municipalities around. Most of the country's more than 200 municipalities are battling to provide basic services to residents. What are these tools and how likely are they to work under the current conditions and state of municipalities?

Guest: Dr. Sithembiso Myeni-Principal investigator for the Municipal Innovation Maturity Index and is also Senior Lecturer in the Housig Discipline in the School of Built Environment and Development Studies at the University of KwaZulu-Natal