New research from La Trobe University highlights that Australia's multilingual resources during the COVID-19 pandemic were not always effective, with communication gaps sometimes leading to mistrust in public services.

Even though Australia has good quality translation and interpreting services, people who speak languages other than English still struggle to access timely and high quality information that is essential to their health and wellbeing.

The global study, which was published in the Australian Journal of Social Issues, reviewed research from Australia and around the world to find the best examples of multilingual communication models that were both effective and inclusive.

In this podcast, lead researcher Raelene Wilding joins presenter Peter Greco to discuss in more detail.

The study Linguistic diversity and emergency health alerts: A systematic critical review, can be found here: https://urldefense.com/v3/__https://onlinelibrary.wiley.com/doi/10.1002/ajs4.328__;!!BW9V2p7J0Kl2QvQ!FKNCwAoJLDj1rEVo9FU9G7jD1jgjAbkLK5JIe-IQ6pRcOTxUad6hZqr3fv269FF8kV9rB92Dxs0lXhCybFuWrp5oA3BRCgV2S9s$ 

See omnystudio.com/listener for privacy information.