Summary

Whether we're taking on support of an existing Drupal site, or considering taking on a new client, we like to "date" before we get "married." Trust us, it's better for both parties! In this podcast, Ivan Stegic and our DevOps Engineer Tess Flynn discuss the TEN7 courtship—er—new client onboarding process, which insures that we get to know your site better than you do!

Guest

Tess Flynn, TEN7 DevOps

Highlights

• Why we don’t just say “yes” to a client that gives us money to support their site
• The topics of the TEN7Audit: security, infrastructure, UX and theming, content types
• Why we take the time to present our audit findings to you (in three tiers) vs. dumping the PDF in an email 
• How we take backups for TEN7Care so seriously we created a product (Tractorbeam) to do it for us (and you)

Links

• Healthcheck module
• Site Audit module
• Hacked! module
• Sample TEN7Audit report
• Tractorbeam