In the first part of this podcast series, Kim Hicks, vice president of business development for AAPACN, and Brandon Tappan, executive vice president for ShiftKey, an AAPACN Diamond Partner, and Faygee Morgenshtern, CEO of People Powered Nursing, a labor-management consulting service working with multiple healthcare facilities, discuss why skilled nursing facilities should consider using technology to supplement staff rather than opting for agency staff and how PRN staffing helps improve patient care and overall outcomes.