UnHack with Drex DeFord

Newsday: The Thin Line of Love and Fear for Automation with Laura O’Toole


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April 28, 2025: Laura O'Toole, CEO of SureTest, joins Sarah for the news. What strategies can healthcare leaders implement to demonstrate measurable ROI while addressing staff burnout and retention issues? The conversation delves into the delicate balance between innovation and change management, revealing how automation can empower healthcare professionals to focus on true, meaningful work. Laura shares valuable insights on building trust during digital transformation, emphasizing that leadership and connection remain at the heart of successful implementation strategies that create sustainable efficiency gains.
Key Points:
  • 02:08 A New Perspective on Chasing ROI
  • 07:26 Case Studies and Real-World Examples
  • 11:23 Cybersecurity and Virtual Healthcare
  • 18:54 Navigating Workforce Challenges
  • 22:54 Strategic Adoption
  • 27:42 2026 Headline Hopes

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    UnHack with Drex DeFordBy This Week Health