Welcome back to another episode of ‘The Experience,’ brought to you by Avaya, where we’re bringing you thought-provoking conversations with industry leaders, technologists, creators, influencers and others who are bringing to life the future of experiences. On this episode, host Steve Forcum is joined by Avaya's Education Vertical Director, Julie Johnston! Together, Julie and Steve discuss trends in next generation learning tools, and how those tools can be best utilized to attract and retain students in the current era of declining university enrollment.

For additional resources, follow these helpful links:

• Spaces Learning website
• Spaces Learning for Higher Education Case Study
• Aims Community College Reduces Phone System Workload by 30% Using Avaya Solution
• Florida State University Serves its Students and Community Through Innovation and Collaboration | Avaya

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We wanted to invite you to join us at Avaya ENGAGE 2023, taking place June 18-21 in Orlando, Florida! As the global leader in customer experience solutions, Avaya is assembling the top minds in the industry to come together and discuss ways to deliver experiences that matter. For more information on Avaya Engage 2023, follow this link.