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Niaga AWANI: Collaborative approach for sustainable digital banking adoption
Malaysian banks face the challenge of digital shift amid legacy systems. Backbase and IDC's Infobrief, "Accelerating Customer-Centric Transformation by Balancing Build and Buy," explores a collaborative strategy. Riddhi Dutta, Backbase's VP, Asia, discusses adoption hurdles, long-term benefits, and addressing unique customer needs in Malaysia's banking landscape.
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By Astro AwaniMalaysian banks face the challenge of digital shift amid legacy systems. Backbase and IDC's Infobrief, "Accelerating Customer-Centric Transformation by Balancing Build and Buy," explores a collaborative strategy. Riddhi Dutta, Backbase's VP, Asia, discusses adoption hurdles, long-term benefits, and addressing unique customer needs in Malaysia's banking landscape.