Let me be clear at the outset. Leaders should be approachable, friendly even, genuinely warm, unfailingly polite, supportive, protective, driven by integrity, and collaborative. In other words, just plain decent people who lead by building good relationships. Leaders should be nice individuals who lead by supporting their followers, but that is not enough.

What leaders should never be is distant, surly, cold, rude, untrustworthy, undependable, corruptible, and self-centered. In other words, just plain a******s who lead by making it all about themselves.

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