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Nichole Jordan: Grief, Resilience, and the Journey to Wharton MBA, Tech Executive, and Servant Leadership as Alpha Kappa Alpha Regional Director
In this special Verses in Service miniseries episode of No Boxes: Just Verses, we sit down with powerhouse operator and servant leader, Nichole Jordan. Are you a leader battling imposter syndrome, navigating traumatic personal loss, or looking for the blueprint to authentic leadership in corporate America? Nichole's journey is a powerful testament to adaptability, resilience, and the core belief that self-worth is your ultimate superpower. From being the first Black woman in the Wharton West Coast program to scaling tech companies across five continents, this conversation provides the playbook for leading with vulnerability, trust, and purpose.
Nichole Jordan, COO of Indr, Inc., scales go-to-market strategies and builds customer success practices. Formerly COO at Remix Software (acquired by Via), she managed executive accounts for 400+ cities globally. Jordan is a national board member for Alpha Kappa Alpha Sorority, Inc. as Far Western Regional Director, and serves on the American Red Cross Bay Area Board of Directors (BioMed committee, sickle cell initiative). She is also a member of The Links, Incorporated (San Francisco chapter) and was President of the African American Art and Culture Complex Board (2011-2016).
Key Takeaways:Learn how Nichole's childhood—moving to seven different elementary schools—taught her early lessons in adaptability, observation, and the critical skill of quickly building trust in any new environment.
- Discover why a leader's ability to show empathy and vulnerability and build non-work related connections is the foundation of trust, leading people to follow you because they know you genuinely care.
- Hear Nichole's struggle with imposter syndrome in her high-powered MBA program and how she learned to use the song "Masterpiece" as a mantra to remind herself that she was "perfectly made by God" and a masterpiece just as she is.
- Find out why Nichole quit her job after profound personal loss, only to be hired back with a promotion months later. She channeled her grief into personal rebuilding (therapy, fitness) and trusted that stepping out on faith would lead to a better role.
- Understand why her commitment to organizations like Alpha Kappa Alpha and the American Red Cross (in honor of her brother) is not a hobby, but a civil rights mission that provides community, sisterhood, and a foundation of lifelong service.
Nichole Jordan's journey is a powerful reminder that vulnerability is strength and that your ability to lead with authenticity is your true competitive edge. Where can you show up more authentically this week? Find Nichole's full playlist and start building your own blueprint for unboxed leadership!
Thank you for listening! If you enjoyed this episode, please follow, rate, and review the podcast!
CONNECT WITH NICHOLE JORDAN:
Peloton Hashtag is #MsNicholeStarr
Playlist
CONNECT WITH SHANNON:
LinkedIn Shannon | LinkedIn NBJV
Theme Song: Pedal to the Medal by Martin Luther (Spotify | Apple Music)
View all episodes
By Shannon NashIn this special Verses in Service miniseries episode of No Boxes: Just Verses, we sit down with powerhouse operator and servant leader, Nichole Jordan. Are you a leader battling imposter syndrome, navigating traumatic personal loss, or looking for the blueprint to authentic leadership in corporate America? Nichole's journey is a powerful testament to adaptability, resilience, and the core belief that self-worth is your ultimate superpower. From being the first Black woman in the Wharton West Coast program to scaling tech companies across five continents, this conversation provides the playbook for leading with vulnerability, trust, and purpose.
Nichole Jordan, COO of Indr, Inc., scales go-to-market strategies and builds customer success practices. Formerly COO at Remix Software (acquired by Via), she managed executive accounts for 400+ cities globally. Jordan is a national board member for Alpha Kappa Alpha Sorority, Inc. as Far Western Regional Director, and serves on the American Red Cross Bay Area Board of Directors (BioMed committee, sickle cell initiative). She is also a member of The Links, Incorporated (San Francisco chapter) and was President of the African American Art and Culture Complex Board (2011-2016).
Key Takeaways:Learn how Nichole's childhood—moving to seven different elementary schools—taught her early lessons in adaptability, observation, and the critical skill of quickly building trust in any new environment.
- Discover why a leader's ability to show empathy and vulnerability and build non-work related connections is the foundation of trust, leading people to follow you because they know you genuinely care.
- Hear Nichole's struggle with imposter syndrome in her high-powered MBA program and how she learned to use the song "Masterpiece" as a mantra to remind herself that she was "perfectly made by God" and a masterpiece just as she is.
- Find out why Nichole quit her job after profound personal loss, only to be hired back with a promotion months later. She channeled her grief into personal rebuilding (therapy, fitness) and trusted that stepping out on faith would lead to a better role.
- Understand why her commitment to organizations like Alpha Kappa Alpha and the American Red Cross (in honor of her brother) is not a hobby, but a civil rights mission that provides community, sisterhood, and a foundation of lifelong service.
Nichole Jordan's journey is a powerful reminder that vulnerability is strength and that your ability to lead with authenticity is your true competitive edge. Where can you show up more authentically this week? Find Nichole's full playlist and start building your own blueprint for unboxed leadership!
Thank you for listening! If you enjoyed this episode, please follow, rate, and review the podcast!
CONNECT WITH NICHOLE JORDAN:
Peloton Hashtag is #MsNicholeStarr
Playlist
CONNECT WITH SHANNON:
LinkedIn Shannon | LinkedIn NBJV
Theme Song: Pedal to the Medal by Martin Luther (Spotify | Apple Music)