From environmental services tech to hospital CEO to Managing Director & Head of Corporate Healthcare at PNC, Gyasi C. Chisley has led across every layer of a complex industry. In this episode, Gyasi unpacks his “ABCDs” (Advisory, Brand, Clients, Deals), why healthcare must remain high-touch even as AI scales, and how leaders can balance margin and mission without losing either. We dig into revenue cycle realities, talent shortages, building new growth engines, and the simple habit that changes culture: ask better questions.
If you operate in high stakes with limited certainty, this conversation is a field guide.