Today we are joined by Nick Wright a senior communications professional with expertise in reputation management, employee engagement and marketing. Nick has worked with corporate, private and professional services organisations and run successful integrated campaigns enhancing both reputation and sales. His specialities are corporate communication, internal communication, employee engagement, brand engagement, change management, behaviour change, corporate affairs, communication research and evaluation, mergers & acquisitions, communication channels & tools.  Today he chats to Dave about the challenges of internal communications and the dangers of treating your staff differently from your customers.