Violence and abuse against people working in retail have almost doubled on pre-pandemic levels, according to the latest figures from the British Retail Consortium’s (BRC) Crime Survey, while the financial toll of retail crime grew to a total cost of £1.76 billion in 2021/22. It’s a national issue and one which has been in the media spotlight recently, with Partnership Chairman Sharon White even discussing the issue on ITV’s Good Morning Britain.

To find out what’s been going on from a Partnership perspective, and to hear about measures taking place to support Partners, Multimedia Reporter Josh Block sat down with Nicki Juniper, Head of Security & Shrinkage.