PJ Tips Podcast Leading Business Change

Nicole Bearne from Mercedes-AMG PETRONAS F1 Team shares how Internal Communication helps Power Performance and Lead Business Change in this PJ TIPS Podcast on Leading Business Change


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Nicole Bearne is Head of Internal Communications at Mercedes-AMG Petronas Formula One Team. 

Mercedes-AMG PETRONAS Motorsport is the works Formula One Team of Mercedes-Benz and competes in the FIA Formula One World Championship, the pinnacle of world motorsport and the largest annual sporting series in the world. The team has a combined workforce of some 1500 people, based at two world-class technology centres in the UK. 

In this PJ Tips podcast she shares how internal communication powers performance at the globally successful Mercedes-AMG PETRONAS Formula One team, one of, if not the most winning teams of all time. Her stories and insights on the importance and power of communication includes how good comms saves time and money, drives up engagement and leads business change, performance and value.  

What do you think Internal Communications is and what makes great internal comms? It's the first question(s) I put to Nicole because I sense its not fully understood or valued in businesses. I found listening to the depth and breadth of her answers both educational and exiting. The power that internal communications can unlock in people and performance is very real. 

Internal communication informs and circulates information, it encourages collaboration between the participants in the teams and business. It links with the purpose, vision and values, it offers clear insights sharing the right amount of information in the right way.  Listening, it feels like professional internal communications is a mix of many skills, experience, resources and models including Leadership, Management, Psychology, PR, Organisational Change, Feedback, Risk Management, Relationship Awareness, Diversity & Inclusion and Social Sciences.

I assumed it would be easy to lead Internal Communications when you're winning, yet Nicole tells us how consistent the work and messaging is whether you're winning or losing. So much of the communication is about how can we improve, what the opportunities are, the goals, strategy, vision and values.  

Perhaps internal communications is the antidote to Chinese Whispers, helping reduce misunderstanding, uncertainty, moaning and misinformation across the business. Nicole has many great insights into how well structured and intentional communications adds value to the business from both informal and formal perspective. 

Does every business have or need dedicated internal communications professional? If you are an SME owner, leader or director without a well thought through internal comms process, might like to this to this chunk of the podcast. 

The purpose of my podcasts is to inform and inspire others to lead business change, more efficiently and effectively, through the practical insights and stories of credible experienced leaders in their field. Time and time again I say how privileged I feel to meet and talk with leaders, how amazing they are..... and how inspirational and valuable their insights are, and they keep on coming with Nicole Bearne. 

In closing, Nicole shares some very personal insights into personal change, brought about through Covid. She talks about decluttering your wardrobe - metaphorical and actual - and making space for joy. We both talk about the notion of decluttering your behaviours, clearing out behaviours that are no longer fit for purpose, simply don't fit or are no longer appropriate, especially given changes during and post CV. 

I have suits I may never wear in business again, should I keep them or throw them out. Is that the same with behaviours I no longer need? 

Thanks for listening to my PJ Tips Podcast with Nicole Bearne from the Mercedes-AMG PETRONAS F1 team on Leading Business Change through the power of Internal Communications.

#People #Communications #Performance #CSuite






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PJ Tips Podcast Leading Business ChangeBy PJ Stevens