Nina's Laundrette: Managed Laundry Solutions for Shared Spaces

Frequently Asked Questions about Nina's Laundrette

1. What does Nina's Laundrette do as a laundry route operator?
   We provide full-service laundry room management for shared living spaces across Australia. This includes supplying, installing, and maintaining commercial washers and dryers at no cost to you. We handle all operations—repairs, servicing, and payment systems—ensuring your laundry room runs smoothly without your involvement.
2. Is it really free? What's the catch?
   Yes, there are no upfront or ongoing costs for you. Our business model relies on revenue from machine usage. We set affordable vend prices that cover all expenses, including equipment, install, and servicing. You provide the space and utilities—we handle the rest.
3. What types of properties are best suited?
   Our laundry room management is ideal for apartment complexes, student housing, hotels, motels, caravan parks, social and medical housing, and rooming houses—anywhere shared laundry access is needed without the hassle of ownership or oversight.
4. Why choose Nina’s Laundrette over managing it ourselves?
   No capital outlay, no repair costs, and no daily management. We install commercial-grade, efficient machines and manage everything. Our cashless systems improve user convenience and reduce admin time. It’s a hands-off solution that boosts resident satisfaction.
5. How do users pay?
   All machines feature cashless options—card, mobile payments, or app. Coin payment setups are also available if preferred. This makes payments easier and reduces the hassle of managing coins.
6. What if a machine breaks down?
   We handle all servicing at no cost to you. Users scan a QR code on the machine to report issues. We respond fast—usually within 24 hours—and send a technician. You’ll never receive a repair bill (unless damage is due to misuse).
7. Is the equipment high quality?
   Yes. We supply reliable, energy-efficient commercial machines from trusted brands. Designed for heavy use, they’re more durable and efficient than domestic models—reducing breakdowns and helping manage utility costs.
8. How do we get started?
   Start with a free consultation via our website. We’ll assess your needs and space, then provide a tailored proposal. If you choose to proceed, we finalise the agreement and handle installation—getting your laundry room management up and running fast.