Bryan Mills, CEO of Community Health Network, doesn’t hide in the executive wing. He walks the halls, meets new employees in person, and understands patients and their families because he too is a patient and supporting family member. He also loves to think completely differently about what “experience” means in healthcare. Listen in as Bryan talks about his unique perspective while also painting a vivid picture of the immense challenges every healthcare leader faces. He touches on PX, workforce, and consumerism – all from the CEO perspective. But Bryan doesn’t sound like a typical CEO and that’s what makes his observations even more powerful. Best of all? He’s an optimist, and it shows.