What does it take to lead service delivery at a company experiencing massive growth? 

Hannah Hammonds, Service Delivery Lead at Prolific, shares her journey from an IT networking apprentice to a tech leader shaping reliability and incident response. 

We discuss the evolving role of service delivery, the power of mentorship, and how confidence transforms careers.

Plus, we debate hot dogs, spoilers, and The Office.

Tune in for career insights, leadership lessons, and a few laughs! 🎙️🚀

This podcast episode is also available on YouTube if you want to see a video version of this interview.