AI has shown significant promise in community mental health, but how does that translate to addiction treatment settings? In this episode of No Notes, host Denny Morrison, PhD, speaks with Dale Klatzker about the unique challenges addiction and substance use treatment organizations face—and how AI solutions are positioned to help improve compliance, streamline documentation, and enhance care outcomes.

New leadership in Washington brings new priorities—and for behavioral health organizations, that means uncertainty and potential change. In this episode of No Notes, host Denny Morrison, PhD, speaks with Chuck Ingoglia, President & CEO of the National Council for Mental Wellbeing, and Al Guida, President & CEO of Guide Consulting Services, to explore what the new administration’s policies may mean for Medicaid funding, grant opportunities, and other critical aspects of behavioral healthcare. They’ll also provide insights into how behavioral health leaders can stay proactive and prepared for the road ahead.

The right AI platform can totally transform your staff’s day-to-day work—but only if you totally nail the onboarding process. You only get one shot to roll out a new tech system, and your approach—as well as the support you receive from your vendor—can make or break your success. So, what can behavioral health leaders do to help ensure a smooth, positive experience for providers?

In this episode of No Notes, host Denny Morrison, PhD, sits down with Kate Benedetto, Customer Insights Manager at Eleos and former Manager of Enterprise Applications at Clinica Family Health & Wellness, and Christina Stewart, Training Lead at Eleos, to chat about their experiences and observations on both sides of the AI implementation coin. They’ll discuss key internal strategies for success, common pitfalls, and what to expect from your vendor as you embark on your AI journey.

The output produced by generative AI is only as good as the data the AI tool is trained on. And when that data is sourced from human beings, it always carries a risk of bias—because we, as humans, are inherently biased. This presents a unique ethical challenge for AI users, particularly in healthcare, where the use of AI has the potential to impact client lives. But on the other side of the coin, AI can actually help mitigate bias and act as a catalyst for health equity. The key is understanding how these tools work—and harnessing that knowledge to use AI technology carefully, cautiously, and intentionally.

In this episode of No Notes, our host Denny Morrison, PhD, chats with Alison Cerezo, PhD, Senior Vice President of Research at mpathic AI, about the current state of bias and ethics in AI—and what behavioral health professionals can do to help ensure these tools are used to support, rather than detract from, equitable behavioral healthcare.

Many “first wave” AI tools for healthcare providers have focused on improving operational efficiency—by streamlining documentation and billing, for example. But as we move further along the healthcare AI curve, many experts foresee a greater emphasis on tools designed to optimize care itself—by providing clinical decision support, enhancing supervision, and even interfacing with clients. When we zoom out and consider the impact of these solutions at scale, it’s easy to recognize the potential impact outcomes and care standards at the population level. So, what role do today’s behavioral health professionals play in this transformation? How can they help shape the progression of AI technology to their—and their clients’—greatest benefit?

In this episode of No Notes, our host Denny Morrison, PhD, sits down with Donna Sheperis, PhD, LPC, NCC, CCMHC, ACS, BC-TMH, Professor and Chair of the Department of Counseling at Palo Alto University and Director of the PAU eClinic, to chat about the far-reaching implications of AI with respect to care standards in behavioral health.

Artificial intelligence (AI) has been lauded as the most significant technological advancement since the Internet—poised to completely transform the way we work, learn, communicate, and live. We’re already seeing the impact of AI tools in behavioral health, from client-facing digital therapeutics to provider-facing solutions for automated documentation and clinical insights. But what does it all mean for the behavioral health community—today and in the future? What potential does it hold—and what risks does it present? As we navigate this exciting and still-evolving frontier, what is truly at stake for providers and their clients?  

In this episode of No Notes, our host Denny Morrison, PhD, sits down with Jeremy Attermann, MSW, Sr. Director of Strategy & Ventures at the National Council for Mental Wellbeing, to discuss the broad range of hopes and fears stirred by AI in behavioral health.

There’s plenty of real-world proof—and even scientific evidence—backing up the benefits of AI in behavioral health. From less provider burnout and turnover to better client engagement and outcomes, the positive effects of responsible AI use are undeniable. But, how do these technologies stack up against behavioral health accreditation standards? And how do the industry’s top accreditation bodies feel about the use of AI in behavioral health practice?

In this episode of No Notes, our host Denny Morrison, PhD, chats with Mike Johnson, Senior Managing Director of Behavioral Health at the Commission on Accreditation of Rehabilitation Facilities (CARF), about how the major accrediting agencies are thinking about AI—and whether an organization’s use of AI ultimately impacts their accreditation.

The benefits of purpose-built AI in behavioral health are undeniable. But the rapid expansion of this technology has many organizations scrambling to effectively manage its use. Which AI platforms are acceptable to bring into a healthcare environment? When and how should staff leverage them? And as AI technology continues to evolve, who is responsible for reviewing and adjusting internal guidelines?

A well-constructed AI policy will answer all of these questions and more. But, how should a behavioral health organization go about creating this type of framework? What are the do’s and don’ts of effective AI governance in behavioral health? 

In this episode of No Notes, our host Denny Morrison, PhD, sits down with Ashley Newton, CEO of Centerstone’s Research Institute, to discuss how she tackled this important initiative at Centerstone and explore the elements of a successful AI use policy in behavioral health.

With any platform that handles sensitive information, privacy and security are paramount. But in healthcare, data protection is mission-critical—and it’s crucial for behavioral health organizations to comprehensively evaluate and understand an AI vendor’s security safeguards and data practices before implementing a new AI solution.

In this episode of No Notes, our host Denny Morrison, PhD, sits down with Raz Karmi, Eleos CISO, and Rony Gadiwalla, the CIO of GRAND Mental Health, to talk through the data privacy and security concerns behavioral health leaders should pay attention to most when implementing a new AI solution—and what their AI vendor should be doing to address them.

Since the release of ChatGPT in 2022, there’s been an explosion of all things AI-powered. And now that AI is making its mark in the healthcare space—including behavioral health—it’s important for providers and leaders alike to have a firm handle on the technology behind it. By understanding the different types of AI, how the underlying models work, and the challenges that can be solved with this seemingly magical technology, behavioral health professionals can unlock previously unimaginable levels of clinical confidence, efficiency, and personal wellbeing.

In this episode of No Notes, our host Denny Morrison, PhD, is joined by Eleos Health’s in-house AI ninja extraordinaire, Samuel Jefroykin, for a crash-course in all things artificial intelligence—presented through the lens of behavioral health.