We're often directed on websites to the FAQ page to have our questions answered or offered a chatbot to troubleshoot and find an answer there.

But in our every day lives, interacting with people, it can be challenging to get an answer to the question we're asking.

Is it the way we're asking, or did they not understand the question? Or do they simply not have or don't know how to answer?

Let's explore the topic in this episode of Straight Forward Conversations.