The ADA Book

Non-Money Terms in "ADA Website" Settlements Cost Clients More Than the Actual Dollar Amount


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Kris Rivenburgh discusses common, non-money terms that plaintiffs' lawyers frequently request in "ADA website" settlement negotiations and why defense attorneys must be extremely careful in what demands they agree to.

Many plaintiffs' law firms do not understand accessibility and put forth unnecessary and overly burdensome terms that can result in significant costs to clients, costs that greatly exceed the monetary settlement amount for attorney's fees and damages.

Terms may include:

  • user testing
  • manual audits
  • remediation for WCAG conformance
  • announced link to accessibility statement
  • mandatory reporting
  • "ADA website" demand letters and complaints frequently list the  following laws as causes of action:

    • Americans with Disabilities Act (ADA)
    • California Unruh Civil Rights Act
    • New York State Human Rights Law
    • New York City Human Rights Law
    • Watch Kris's video on the typical settlement amounts:

      https://youtu.be/hOsCzrLXDJQ

      Kris designed the ADA Compliance Course (ACC) as instructions you can give your team to fix the most commonly claimed issues in ADA website lawsuits. The ACC is really an SOP for your web team. Your team can get started in minutes at https://ADACompliance.net/.

      Watch Kris on YouTube @adabook:

      https://youtube.com/@adabook

      Connect with Kris directly on LinkedIn:

      https://www.linkedin.com/company/adabook 

      https://www.linkedin.com/in/krisrivenburgh 

      The ADA Compliance Course is available at https://ADACompliance.net.

      Kris offers accessibility services including WCAG 2.1 AA manual audits and remediation at https://accessible.org.

      Kris also wrote the book on ADA compliance for digital assets.  You can find out more about The ADA Book at https://ADABook.com.

      Transcript: https://adabook.com/negotiating-non-money-terms-ada-website-settlements/

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      The ADA BookBy Kris Rivenburgh