In today’s episode of Nongirly the Startup, Reva and Nicole address the negative comments they’ve received on social media and discuss the pros and cons of controversy. Reva compares this recent experience with how she handled customer service in the food industry and talks best practices for keeping customers happy. They also announce Nongirly News and talk about big plans for developing future content.

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Check out ISG's John & John podcast featuring Reva!