Matt Eshleman, Community IT CTO and cybersecurity expert, sat down with Carolyn recently to discuss what he's hearing about and expecting from AI in the upcoming year. In his role as CTO he interacts with all of our clients and also plays a foundational role in adopting new technologies internally at Community IT. 

Carolyn wanted to know what questions clients have, particularly about the ways AI impacts their cybersecurity risks. Not surprisingly, Matt recommends creating policies that address the way your staff uses AI - if you haven't updated your Acceptable Use policies recently, AI concerns are a good reason to do that. He also recommends taking an inventory of your file sharing permissions before AI surfaces something that wasn't secured to the correct staff level.

Matt points out that in January 2023 no one was talking about ChatGPT. The exponential growth in AI tools this year should keep us paying attention; no one knows what we'll be talking about in January 2025. 

"My hope is that we can really use these AI tools to help build bridges between  towers of knowledge that we couldn't figure out on our own. I think there's lots of really smart and thoughtful people that are doing a lot of good work in this area. It's important to read and understand and process and be open to the conversation about AI. I really hope that AI can be an enabler of technology to help us, to shape our world into what we want it to be and not just a way for corporations to reduce the value of our individual creativity. I'm optimistic about the technology and the benefits that we're going to receive from it."

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