Breaking the Norm: Understanding and Combating Normalization of Deviance

Normalization of Deviance


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This course material examines normalization of deviance, a phenomenon where unacceptable behaviors become accepted within organizations. The text defines the concept, explores contributing factors like organizational culture and cognitive biases, and details real-world case studies across various industries. It then provides strategies for identifying and combating normalization of deviance, including promoting accountability, implementing training programs, and establishing clear policies. Finally, it discusses the evolving role of regulations and technology in addressing this issue and offers future strategies for prevention.

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Breaking the Norm: Understanding and Combating Normalization of DevianceBy John McFeely