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What makes a home truly work for the people living in it? It is not always the finishes you notice first. Sometimes it is the space to move around a kitchen island, a light fixture in the right spot, or a floor plan that makes everyday life easier.
In this episode of Not a Licensed Architect, I sit down with Haley Harwood, founder of Haley Designs and an interior designer based in Charleston to talk about what happens when function and flow lead the design process. Haley brings experience from residential design firms, luxury fabric and rug showrooms, and her work alongside an architect. She shares how those different perspectives shape the questions she asks before a project gets underway.
We talk about why inspiration images can make communication clearer, why budgets and timelines deserve respect, and why it is worth figuring out how rooms connect before choosing cabinet colors or stone. Haley also shares the little things that can make a big difference, from properly placed lighting to testing furniture layouts and walkway clearances before construction.
This is a conversation about thoughtful planning, listening to homeowners, and helping people feel confident enough to ask questions when something does not make sense.
In this episode, we talk about:
• Haley’s path from photography and studio art into residential interior design
• What working across different firms and showrooms taught her
• Asking better questions and using inspiration images to understand a homeowner’s vision
• Putting function, layout, and circulation ahead of finishes
• How furniture placement and dimensions reveal problems in a floor plan
• Why lighting placement and small details deserve attention early
• Respecting clients’ budgets, time, and decision-making process
• Speaking up and asking questions with confidence
Whether you design homes, build them, or are planning a project of your own, this episode is a reminder that beautiful spaces should also work beautifully in everyday life.
Keep the conversation going:
Connect with Haley Harwood
Founder, Haley Designs
🌐https://haley-designs.com
Explore More from Not a Licensed Architect
Discover episodes, conversations, and more at DomaniStudios.
🌐 https://DoStudios.co
🎧 Listen now
What happens when the design of a home stops at the walls?
In this episode of Not a Licensed Architect, I sit down with Norman “Norm” Harris to explore how architecture, landscape, culture, and the people who use a space all belong in the same conversation.
Born and raised in Tonga, Norm later moved to Hawaii and built a design career that took him across different countries and environments. He shares how those experiences taught him to approach each project with curiosity and humility rather than arrive with a fixed idea of what the design should be.
We talk about the Polynesian Cultural Center, where honoring cultural history meant paying close attention to scale and proportion. We also get into the relationship between a house and its surroundings, why landscape decisions should be considered alongside the architecture, and how climate and site conditions shape what actually works.
One of my favorite parts of our conversation is Norm’s approach to listening. A homeowner may know what they want without having the language to describe it. The designer’s job is to ask questions, understand what matters, and translate those conversations into a space that feels personal.
Because good design is not just about what we create. It is about how well we understand the people and place we are designing for.
In this episode, we talk about:
• How Norm’s upbringing in Tonga and Hawaii shaped his approach to design
• Respecting culture, history, scale, and proportion in a project
• Why the house and landscape should be designed together
• Listening carefully to clients and translating their ideas into a design
• How constraints, climate, and location influence creative decisions
• Collaboration, humility, and leaving your ego at the door
• Designing outdoor spaces that are beautiful and practical to use
If you are a residential designer, builder, landscape professional, or homeowner, this conversation is an invitation to think beyond the floor plan and consider the whole experience of a place.
KEEP THE CONVERSATION GOING
Connect with Norman “Norm” Harris
Founder, TBU International, LLC
🌐 https://tbuinternational.com
Explore More from Not a Licensed Architect
Discover episodes, conversations, and more at Domani Studios.
🌐 https://DoStudios.co
🎧 Listen now
What separates someone who can draw a house from someone who can truly design a home?
In this episode of Not a Licensed Architect, I sit down with my friend and fellow home designer Josh Huskins, founder of Vesta, to talk about the experience, creativity, construction knowledge, and problem-solving that go into creating homes that don’t just look beautiful on paper but work in the real world too.
Josh’s love for home design started long before it became his career. As a kid, he discovered a home-design program on his mom’s Windows 95 computer and would stay up late creating houses, excited to show his family what he had designed. That early fascination eventually led him into drafting classes, architectural drafting, production home building, and ultimately his own design company.
Josh and I discovered that our early careers followed some surprisingly similar paths. We both spent time working in production home design, an environment that could feel creatively restrictive, but also gave us an invaluable education in how homes actually come together.
For Josh, that experience taught him something he still considers essential today: a good design has to be buildable. It isn’t enough for a floor plan to look great. The builder, engineer, and tradespeople need to understand it and be able to turn that drawing into an actual home.
We also talk about technology and the growing reliance on 3D visualization. Josh learned to design without depending on 3D software, which forced him to visualize how every decision on a floor plan would affect the exterior and the rest of the structure. It’s a skill we both believe remains incredibly valuable, even with all the technology available to designers today.
But perhaps one of the most important parts of our conversation is about the relationship between a designer and a homeowner.
Clients aren't hiring us simply to draw what they tell us to draw.
They're hiring us for our experience, perspective, creativity, and guidance.
Josh talks about why a designer needs to be willing to offer ideas, make suggestions, and even tell a client when something they’re requesting may not work. Great design is collaborative, but part of that collaboration means trusting the professional you hired to help guide the process.
We also get into the importance of continuing to learn throughout your career. Josh shares that some of his most valuable education came not from the classroom, but from working alongside people who were actually building the homes he was drawing.
In this episode, we talk about:
How Josh discovered his love for home design as a child
His path from drafting school to production home design
Why production building became such valuable training
Creativity versus the realities of construction and budget
Why designers need to understand how homes are actually built
The difference between designing something beautiful and designing something buildable
Learning to visualize a finished home without relying entirely on 3D software
Why one small design change can create a ripple effect throughout a house
The value of real-world experience and lifelong learning
Why homeowners shouldn't expect their designer to simply say “yes”
The designer's role as both a creative professional and a consultant
Why collaboration between homeowners, designers, builders, engineers, and trades matters
What Josh has learned from building Vesta and growing his own design business
Ultimately, this conversation is about something Josh and I both care deeply about: good home design isn't just about creating a beautiful drawing.
It's about understanding how people will live in the home, how it will be constructed, how all of its pieces work together, and how to guide a client toward decisions that will serve them long after the plans leave our desks.
And sometimes, the best thing a designer can bring to the table isn't another drawing.
It's knowing when to say, “Have you thought about doing it this way instead?”
What does good design actually feel like from the homeowner’s side of the table?
In this episode of Not a Licensed Architect, I sit down with my client and friend Katie Sterling for a candid look at the custom-home design process from a homeowner’s perspective.
Katie came into the process with a strong sense of what she wanted, a long-term vision for how her family would live in the home, and plenty of ideas. What started as a conversation about remodeling an existing house eventually became something much bigger: designing a fully custom dream home on the property next door.
We talk about how inspiration images and existing floor plans can help communicate what you want without becoming something you simply copy, why knowing your priorities makes the design process easier, and what can happen when a homeowner gives a designer enough trust and creative freedom to bring new possibilities to the table.
But this conversation goes beyond floor plans. Katie and I get into the human side of designing and building a home: decision-making between spouses, choosing who will take the lead on a project, navigating different personalities and money styles, communicating clearly, and recognizing that a major project can expose stress points that were already there.
We also talk about the reality of square footage, budgets, revisions, and that moment when the dream has to meet what is actually practical. A custom home can include incredible ideas, but every choice has consequences in structure, cost, space, and complexity.
Because designing a home isn’t just about creating beautiful rooms.
It’s about understanding how you want to live, now, years from now, and with the people you hope will gather there.
In this episode, we talk about:
What good design looks like from a homeowner’s perspective
Why a clear long-term vision can shape the entire custom-home process
Using inspiration images and floor plans to communicate how you want to live
Why knowing what you want, and being willing to make decisions, helps a project move forward
Trusting your designer’s expertise without giving up your own voice
Creating a home around real life, family, fun, and the future
Why couples should decide who will be the primary decision-maker or project manager
How building a home can expose differences around money, communication, and priorities
Balancing dream-home ideas with square footage, budget, structure, and other real-world constraints
Why honest conversations and clear expectations make the design process better
If you’re thinking about designing or building a custom home, or you work with the people who are, this conversation is an honest reminder that the best projects aren’t created by chasing perfection.
They come from knowing what matters to you, communicating it clearly, trusting the right people, and staying open to what the design process can become.
It’s just window coverings… right?
Not exactly.
In this episode of Not a Licensed Architect, I sit down with Jeff Low of J. Glow Blinds to talk about one of those details that can easily get pushed to the end of the design process, but probably shouldn’t.
Jeff has spent years helping homeowners navigate window coverings, automation, specialty windows, privacy, function, and all the little decisions that can make a much bigger difference than you might expect.
And somewhere along the way, our conversation became about a lot more than blinds.
We talk about why bringing specialists into the design process early can save homeowners from limited options later, why pre-wiring for automated shades should be part of the conversation before construction is finished, and how designers can better collaborate with the professionals who will ultimately help bring a home together.
We also get into something I care deeply about: checking our egos at the door and recognizing that none of us knows everything. Jeff shares why he believes the best outcome for the homeowner happens when designers, builders, electricians, window-covering professionals, and other specialists are willing to ask questions and work together.
Because every little component of a home matters.
And when the people working on that home care about what they do, and care about the people who will eventually live there, the result is a better experience for everyone.
In this episode, we talk about:
Why window coverings should be considered earlier in the design process
Specialty windows and the balance between aesthetics, privacy, function, comfort, and cost
Planning and pre-wiring for automated window coverings
Giving homeowners options instead of making every decision for them
Why collaboration between trades and design professionals matters
Knowing when to bring another expert into the conversation
Building a trusted network of professionals for your clients
Why “it’s just window coverings” misses the bigger picture
If you’re a residential designer, builder, interior designer, or a homeowner planning a new home, this conversation is a reminder that thoughtful design isn’t just about the big decisions.
Sometimes, it’s the details you almost forgot about that affect how you experience your home every single day.
What makes a home truly well built?
It’s easy to be impressed by beautiful countertops, stylish finishes, and a great floor plan. But some of the most important decisions in a home are hidden behind the walls, and homeowners may not discover mistakes until years after the builder is gone.
In this episode of Not a Licensed Architect, I sit down with filmmaker and consumer advocate George Siegal, creator of Built to Last? Buyer Beware, to talk about what homeowners need to know before building or buying a home.
George has spent years exploring what happens when homes aren’t built to withstand the environments they’re placed in, and why homeowners often discover too late that the people they trusted may not have been looking out for their best interests.
One message kept coming up throughout our conversation:
You are your own best advocate.
We talk about why homeowners need to ask better questions, research the people they hire, understand what they’re paying for, and become active participants in the building process rather than assuming everything is being done correctly.
We also explore the role residential designers can play in that process. Designers are often among the first professionals’ homeowners work with, which gives us an opportunity to do more than create beautiful plans. We can educate our clients, connect them with trusted professionals, help them think beyond what they can see, and advocate for decisions that will serve them for years to come.
Because a beautiful home is wonderful.
But a beautiful home that is thoughtfully designed, responsibly built, and made to last is even better.
In this episode, we talk about:
• Why homeowners need to become their own best advocates
• Questions to ask builders before signing a contract
• Why the cheapest bid can become the most expensive choice
• Looking beyond finishes to understand the quality of a home
• Why homeowners should research builders and talk with previous clients
• The long-term consequences of poor construction decisions
• How residential designers can help educate and advocate for their clients
• Why choosing professionals who genuinely care can change the entire building experience
Whether you’re a residential designer, builder, or homeowner planning your dream home, this conversation will make you think differently about what it really means to build well.
Because the quality of a home isn’t determined only by what you can see.
It’s determined by the decisions made long before the drywall goes up.
🎧 Listen now
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In this episode of Not A ‘Licensed’ Architect, Stefani Thatcher sits down with Meg Billings, owner of Meg & Co. Designer Homes, who went from building her own home out of necessity to becoming a certified master builder.
Meg shares how stepping into construction without a roadmap shaped the way she runs her business today—from building strong trade relationships to creating systems that improve communication with clients. Her experience highlights what really makes a project successful beyond just good design.
They also dive into one of the biggest gaps in the industry: what builders actually need from floor plans. If you’re a residential designer, this conversation will shift how you think about documentation, collaboration, and delivering plans that truly work in the field.
What You’ll Learn
✅ Why strong trade relationships are critical to project success
✅ How communication systems reduce mistakes and client stress
✅ What builders actually need (and don’t need) in floor plans
✅ Why documentation matters: “If it’s not on paper, it’s not happening”
✅ How weekly client meetings improve clarity and trust
✅ The role of feedback in refining your design process
✅ Why simplifying language helps clients feel more confident
Chapters
00:00 – Meg’s Path from First Build to Business Owner
06:12 – The Power of Trade Relationships
11:17 – Why Building Isn’t a Commodity
18:19 – Learning Through Her First Projects
24:01 – Handling Feedback & Improving Processes
28:02 – Client Communication & Weekly Meetings
33:05 – What Builders Need from Floor Plans
Want to Be a Guest?
Do you want to be a guest on Not A ‘Licensed’ Architect or nominate someone? 👉 https://www.dostudios.co/contact
In this episode of Not A ‘Licensed’ Architect, Stefani Thatcher sits down with Don Titus, founder of Haven Architecture Studio. With over 25 years in the field and nearly two decades running his own business, Don shares a unique perspective shaped by both unlicensed and licensed experience.
They dive into the realities of the licensure journey—what it actually takes, where people get stuck, and why persistence matters more than perfection. Don opens up about failing multiple exams, stepping away for years, and eventually finding the support and strategy he needed to follow through.
They also explore the value of community, the importance of aligning budget with expectations, and what it looks like to design homes that truly serve the people living in them. If you’ve ever questioned your path—or your pace—this episode will give you clarity and encouragement to keep going.
What You’ll Learn
Chapters
00:00 – From Childhood Inspiration to Architecture
04:25 – Understanding the Licensure Process
10:01 – Starting a Business During the Recession
17:30 – Failing the ARE and Losing Momentum
20:46 – Licensed vs. Unlicensed: Pros and Cons
25:58 – Specializing in Remodels and Additions
36:55 – Final Advice: Persistence and Finding Support
Want to Be a Guest?
Do you want to be a guest on Not A ‘Licensed’ Architect or nominate someone?
👉 https://www.dostudios.co/contact
In this episode of Not A ‘Licensed’ Architect, Stefani Thatcher sits down with Cole Hamilton, licensed architect and founder of Hamilton Home Design. With a non-linear path into architecture, Cole shares how he built a business focused on designing homes that truly reflect the people who live in them.
They unpack the realities of the residential design industry—from confusion around titles to gaps in quality and service—and why clear communication and strong processes matter more than trying to impress with “perfect” design.
If you’re an aspiring residential designer or working in the custom home industry, this episode will help you design with more clarity, confidence, and a stronger client-first approach.
What You’ll Learn
Why designing for real people matters more than impressing with a portfolio
How to help clients find the right designer (and be the right fit)
The importance of asking better questions before starting a design
How to balance guiding clients without overpowering their vision
Why clear processes improve both design outcomes and client experience
How ongoing learning and code knowledge can set you apart
The role of honesty and communication in building trust with clients
Chapters
00:00 – From Accidental Architect to Residential Design
02:31 – Cole’s Path to Licensure
09:55 – Starting a Business Through Opportunity
13:14 – The Gap in Residential Design Services
16:50 – How Clients Can Choose the Right Designer
24:56 – Communication, Revisions, and Client Expectations
40:49 – Systems, Process, and Final Advice
Want to Be a Guest?
Do you want to be a guest on Not A ‘Licensed’ Architect or nominate someone?
👉 https://www.dostudios.co/contact
In this episode of Not A ‘Licensed’ Architect, Stefani Thatcher sits down with Brian Free, co-founder of VirtuActive, a residential design firm that has grown from a small side operation into a nationwide business serving builders and homeowners. With a background in construction and drafting, Brian brings a practical, process-driven perspective to residential design.
Together, they explore what it really takes to scale a design business, from building a team and training designers to creating efficient systems that improve both workflow and client experience. Brian shares how speed, iteration, and early feedback can lead to better outcomes than trying to perfect a design upfront.
They also dive into the importance of communication and collaboration—especially with builders—and how tools like 3D visualization help clients better understand their homes. If you’re an aspiring residential designer or working in the custom home industry, this episode will help you deliver stronger designs with more confidence and efficiency.
What You’ll Learn
Facebook: https://www.facebook.com/VirtuActive/
LinkedIn: https://www.linkedin.com/company/virtuactiveomaha
Instagram: https://www.instagram.com/virtuactive/
Want to Be a Guest?
Do you want to be a guest on Not A ‘Licensed’ Architect or nominate someone?
👉 https://www.dostudios.co/contact
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