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Not Just a LIMS—Your Lab’s Backbone: What Our Customers Say About Confident
In this episode, we ask a practical question for any regulated lab: what happens when your LIMS goes down for a day? Using findings from Confident’s 2025 user survey of customer labs in the U.S. and Canada, we unpack what “backbone-level” reliance looks like—and what capabilities make that trust possible.
Key takeaways you can apply during LIMS evaluation:
Adoption across the business, not just the bench: usage spans Lab Team (43%), Leadership (25%), and Front Office (21%).
Daily reliance is the norm: 89% of respondents use Confident every day for workflows like accessioning, result review, COAs, and client communication.
Tenure signals “system-of-record” status: 82% have used Confident for more than a year, and 40% for over three years.
Dependability is built on three pillars: compliance-ready workflows, deep integrations, and a client experience that keeps results moving.
Read the full article on our blog at confidentlims.com/blog.
This episode description was generated by AI.
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By Confident LIMSIn this episode, we ask a practical question for any regulated lab: what happens when your LIMS goes down for a day? Using findings from Confident’s 2025 user survey of customer labs in the U.S. and Canada, we unpack what “backbone-level” reliance looks like—and what capabilities make that trust possible.
Key takeaways you can apply during LIMS evaluation:
Adoption across the business, not just the bench: usage spans Lab Team (43%), Leadership (25%), and Front Office (21%).
Daily reliance is the norm: 89% of respondents use Confident every day for workflows like accessioning, result review, COAs, and client communication.
Tenure signals “system-of-record” status: 82% have used Confident for more than a year, and 40% for over three years.
Dependability is built on three pillars: compliance-ready workflows, deep integrations, and a client experience that keeps results moving.
Read the full article on our blog at confidentlims.com/blog.
This episode description was generated by AI.