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Not listening to customers can cost you deals
We've got 2 ears and 1 mouth - which means we need to listen more to our customers and talk less. When you don't do that, you'll find people walking away from you - in business and relationships.
From flipping burgers at McDonald's and delivering newspapers to working in MNCs, Ram Pattabiraman, Director at Azure Digital has come a long way.
Listen to him speaking about the time he lost a business deal only to get back the customer 6 months later. Besides, he dives deeper into digital transformation and the importance of continuous learning.
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By Karthik Subramanian and Kaushik KannanWe've got 2 ears and 1 mouth - which means we need to listen more to our customers and talk less. When you don't do that, you'll find people walking away from you - in business and relationships.
From flipping burgers at McDonald's and delivering newspapers to working in MNCs, Ram Pattabiraman, Director at Azure Digital has come a long way.
Listen to him speaking about the time he lost a business deal only to get back the customer 6 months later. Besides, he dives deeper into digital transformation and the importance of continuous learning.