What does it take to build a successful BPO company? How successful are you with your agents?

Not Quite After Midnight Podcast with Richard Blank, Rox Burkey & Charles Breakfield.


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I would like to thank my wonderful guests, Charles Breakfield, Rox Burkey, and Richard Blank, for putting up with my shenanigans and being on the show. We had a conversation that was both entertaining and meaningful. 2022-12-29 


Richard is an Interpersonal Communication Conflict Management Strategist and has the largest collection of American pinball machines in Central America. He is also CEO of Costa Rica's Call Center, the best one there is. Check out the website for Costa Rica's Call Center: https://costaricascallcenter.com.


Rox & Charles are an IT team who happen to have have set up and fixed call centers, among other professional challenges, and co-authored the Enigma series of books. You can learn more about them on their website: https://www.enigmabookseries.com/. 


How will these three mesh during the show? What will they find out they have in common? What about their differences? Find out here.

The show is recorded "live-to-tape," so there's no telling what will happen.


Be sure to listen in and share the show with others who might enjoy or benefit from it.


The show is also available on Facebook and all the major podcasting platforms.


Enjoy.


Charles Breakfield and Rox Burkey are award-winning authors known for the Enigma Series, a collection of gripping techno-thrillers that blend cybersecurity, espionage, and advanced technology. With extensive backgrounds in IT and cybersecurity, they bring authenticity to their stories, exploring the dangers of cybercrime, digital warfare, and artificial intelligence. Their books feature intricate plots, dynamic characters, and high-stakes action, captivating readers with fast-paced storytelling. In addition to writing, they are passionate advocates for cybersecurity awareness and frequently engage in public speaking to discuss the evolving impact of technology. Their ability to merge technical expertise with thrilling narratives has earned them critical acclaim and a dedicated readership. Together, they continue to push the boundaries of the techno-thriller genre.



The show is recorded "live-to-tape," so there's no telling what will happen. It will be uploaded to the appropriate pages immediately after we're done recording it, as my internet speed allows. Be sure to listen in and share the show with others who might enjoy or benefit from it. The show will also be available on Facebook and all the major podcasting platforms.



https://youtu.be/vDP0jkjcu4A

https://youtu.be/e0Yvs2GvC_w

https://youtu.be/aQUWqB-D7zs

https://youtu.be/EEXdF1z7LTY




Richard Blank hired bassist Garry Gary Beers of INXS. 

https://www.youtube.com/watch?v=ieGjN5H4xPQ



Charles Breakfield, Rox Burkey, Not Quite After Midnight Podcast, Bil Hatch, Richard Blank,Costa Rica's Call Center, Outsourcing, Telemarketing Call Centre, BPO, Nearshore Contact Center, Sales, Entrepreneur, B2B, Business, Podcast, Gamification,Leadership, Marketing, CX, Guest, Money, B2C education, BPO trainer,call centre, contact centre, contact center

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What does it take to build a successful BPO company? How successful are you with your agents?By richard blank