What is your motivation when you say, "I am sorry" ?

Is it a heartfelt apology or used to make yourself shrink to fit in?

Many of us use "I am sorry" to appear less abrasive. Today mother

daughter hosts, Rio and Tamra will discuss the use of "I am sorry" and

share real life experiences. Listen in and have your own discussion on

how you use this in your life. Think about the way that you use "I am

sorry."