The Notch 6 Podcast Episode #3. Our featured guest is Mike Reagan, head of customer service at Lionel Trains. We discuss the transformation of the Lionel service department, his background in model railroading, and much more. Also, news and events for the month of April. Topics include TCA York spring meet, product announcements from Atlas O, RMT, and a few hints of what's to come from your favorite toy train manufactures.