Every purchase, from a cup of coffee to a new car, is shaped by emotions first, logic second. Dr. Chris Gray joins Alyssa Nolte to unpack the hidden psychology behind why customers choose and what it means for anyone trying to build stronger relationships.

This conversation is a must-listen if you want to rethink how you connect with your buyers. Alyssa brings her own background in psychology and marketing to the table, making it a real dialogue about the science and the practice of customer decisions.

What you’ll take away:

• Emotions always lead- logic just catches up. Learn why that matters for every sale.
• Disruption grabs attention, but relevance keeps it. Discover how to use both.
• The biggest trap in business: thinking you define what’s “relevant.” Your customer decides.

Dr. Chris Gray shares decades of research and real-world stories that change how you see buying behavior. Alyssa Nolte adds her own lessons from building and testing new products. Together, they’ll help you rethink how to win attention, build trust, and create customer relationships that last.