Restoring missing message icon on iPhone, highlighting forbidden words in Word, print drivers for old HP printers, personal cloud solutions (use RAID, be mindful of physical security), sending large files (Gmail versus Dropbox, plus other options), Profiles in IT (Sean O'Sullivan, co-founder MapInfo and inventor of cloud computing name), startup company Scan appears on Sharktank (no buyers, but great for exposure), Wolfram Alpha launches problem generator (arithmetic, number theory, algebra, calculus, linear algebra, statistics, follows Common Core Standards), helium-filled hard drives (reduced spin resistance leads to higher capacity, more plattens), and Snowden used social engineering (20 to 25 fellow workers gave him access as system administrator, most lost their assignments, beware). This show originally aired on Saturday, November 9, 2013, at 9:00 AM EST on WFED (1500 AM).