Now Is The Time For Customer Delight! Delight is all about creating moments where your user goes, “Wow!” These moments are usually not [directly] revenue-driving (or even core features), but they are the parts of your experience that your user remembers. They’re small moments, like confetti animation when a user makes a deposit, a third-party data aggregator seamlessly pulling in data and populating a dashboard or unexpected customization and personalization. Moments of delight breed brand evangelism. How to connect with AgileDad: - [website] https://www.agiledad.com/ - [instagram] https://www.instagram.com/agile_coach/ - [facebook] https://www.facebook.com/RealAgileDad/ - [Linkedin] https://www.linkedin.com/in/leehenson/