One of the best-known chatbots deployed by universities is IBM Watson. IBM Watson uses a technology referred to as Watson Conversation Service. Universities can use it for  expediting student responses, downloading and  providing documents, and answering subject-specific questions.

An AI  chatbot can provide immediate answers to library requested as well as signing up for new classes or getting students to the admissions department in the blink of an eye, making self-serving more streamlined and appealing to impatient students.

What’s the role and potential adoption of the latest technologies like AI, QR Codes, Mobile KeyChains, Chatbots, Smartbots, Blockchain, Cryptocurrencies, etc., on the campuses of the future? Each of you is specifically selected to talk about these trends. 

Our panelist for this discussion included

Rick Torres, National Student Clearinghouse

John Braswell, ACI Worldwide

Stacey McClure, Mitel

Niraj Kaji, Akademos

Gabrielle Kristofich, Beyond Academics

Tim Chester, The University of Georgia

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For more information on this panel, visit https://www.nsquared.events/participant-panel-selection 

To watch this panel, please visit https://www.youtube.com/watch?t=5s&v=JlX4QL6Wv-s