While it may seem obvious that the triple zero line is for emergencies only, call-takers do receive nuisance and hoax calls that can take them away from genuine emergencies. From false reports to people calling to know who won the footy, what might seem like just another call wastes triple zero and emergency services resources.

Nuisance calls: when not to call triple zero

‘I AM 000’ is a podcast produced by Triple Zero Victoria which provides life-saving call taking and emergency dispatch services to the Victorian community. It gives rare access to real emergencies and the people behind them. You will hear real audio between callers and call-takers as the patients and on-scene emergency services personnel share their stories and first hand experiences as they deal with emergencies and often challenging situations.

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Nuisance calls: when not to call triple zero

Nuisance calls: when not to call triple zero

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